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About
Johnny On The Spot Service Company was started in 2019. Our company conducts itself from a principle of - doing what’s right not what’s easy. Johnny on the Spot is a residential service and replacement company. We are focused on this segment of the industry and strive for excellence in our specialty. We believe in an organized culture focused on community that has purpose, order and meaning. Leading with Integrity, Intention, Commitment to Excellence. Built by special people, doing what we do in the best way possible, the way promise to do it every single time.
Overview
Background checked
5 employees
7 years in business
Business hours
SunClosedMon8:00 am - 7:00 pm
Payment methods
This pro accepts payments via Apple Pay, Cash, Check, Credit card, Google Pay, PayPal, Square cash app, and Stripe.
Your trust means everything to us. Learn about our review guidelines.
Bel K.
Oct 29, 2019
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From Google
I told him out for what I thought was a major AC problem on the weekend but it actually turned out to be somewhat minor. He was reasonably quick to respond especially considering it was the weekend. He was quick to find the solution to my problem and perform the repair at a very reasonable cost. There are a lot of contractors out there that would try to take advantage of a person when their AC is out especially on the weekend but I think he gave me a very honest price for the work performed and I would definitely recommend him to friends or family and I will be telling him in the future if I need any more repairs.
Miguel Z.
Oct 23, 2019
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From Google
Had our A/C go out in the middle of the summer while our family was visiting. Johnny on the Spot was not only the first to give us a visit and quote but, was also the best value for our specific house that no other company explained. We had a new unit before our family left. We were so happy with the service we signed up for yearly servicing. Highly recommended!!!
Greg G.
Oct 17, 2019
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From Google
Was very impressed with the feedback that was provided. Johnny walked me through what he was doing from trouble shooting to the possible solutions to the problem I was having. Thanks again for your help.
Lilia B.
Oct 3, 2019
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From Google
My ac went out and Johnny on the spot did not let me down. In no time, my ac was working great! Thank you Johnny
Jimmy D.
Oct 14, 2019
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From Google
By far one of the best experiences, I have had when dealing with my A/C. Very knowledgeable and professional. Your company is definitely on my top 5 listing--appreciate the excellent customer service Jimmy D
Credentials
Background Check
Johnny Garza
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
As far as pricing goes, everything comes out of our standardized price manual. This is your assurance that I’m not looking at you, trying to determine how much money you’ve got, or making the price up as I go along, or charging different prices by the neighborhood. With the exception of our service agreement customers, everyone pays the same rate, regardless of who they are, where they live, or which tech does the job. As far as I’m concerned, my job is to charge you the least amount of money possible, to get the job done right the first time every time!
What is your typical process for working with a new customer?
Listen and address customers concerns. Diagnose, test, educate and provide all the information needed to make an informed decision on customized solutions for you and your family. The rest is up to you, whether you decide to move forward or do nothing at all is completely fine, No is a perfectly acceptable answer.
What education and/or training do you have that relates to your work?
I am a graduate of trade school for HVAC/R , was a Union Tradesmen, Associates in Applied Science, certified by the National Comfort Institute, Comfort Institute. Along with many other trade and industry specific certifications. I have been in this trade for 15 yrs. I am constantly pursuing knowledge in my field.
