FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
$59 Electrician Dispatch Fee •Regular Residential Dispatch Trip Charge •Safety Inspection and Report with Photos Inspection and testing of operation of Panel, Breakers, Accessable GFCIs, Smoke Detectors. We perform an initial assessment to determine if the problem can be safely and quickly identified. If the source of the issue is unclear—such as a tripped GFCI or an intermittent electrical interruption, For the safety of your home and our team, a more extensive diagnostic would be required. Extended diagnostics: Additional diagnostic fees may apply depending on the scope of work needed This deeper evaluation may involve opening appliances, outlets, or panels to trace the root cause of the issue. . We’ll always discuss these next steps with you before proceeding. HVAC System diagnostics are $89 - waived with the approved repairs. Every TemperaturePro team member is background checked and drug screened, undergoes continuous industry training. We are licensed, insured and bonded so your property is covered and safe. We offer proactive maintenance memberships to keep your A/C & gas furnace, electric, or heat pump in shape and running efficiently year-round. Non-commission only based technicians, so you can be confident that their diagnosis and recommendations are based on the needs of your system and not sales quotas.
- What is your typical process for working with a new customer?
We start with a quick phone call or message to understand your needs—whether it's heating, cooling, electrical, or insulation-related. From there, we schedule a convenient time for one of our licensed technicians to visit your home, assess the issue, and walk you through your options. You'll get honest, upfront pricing with no pressure. If you decide to move forward, we schedule the work promptly and keep you informed every step of the way. Our team is respectful of your home, arrives on time, and always cleans up before leaving. We’re here to build trust—not just complete a job.
- What education and/or training do you have that relates to your work?
The TemperaturePro SA technical and installation teams have HVAC professionals with years in the service, repair, and replacement of HVAC systems. We are Daikin Certified for system installations. Customer service, communications and exceeding customer expectations are the core of our company. We believe in customers for life, not one time transactions.