- What should the customer know about your pricing (e.g., discounts, fees)?
My packages pricing is based on the services desired.
- What is your typical process for working with a new customer?
My clients usually reach out to me and we chat on the phone to see if we are a good fit for each other and to get the details of what they want and are looking for. After determining if I can be of service to this particular client I send them my pricing list. If they feel comfortable with the pricing and want to move forward I will at this point send the contract and invoice for the booking fee. After I have received a contract signed and the invoice balance has been paid we schedule the photography session or event. The full balance is due anytime before their session date. The day of the session we have fun posing at the chosen location, try new ideas and just basically make you look your best. Afterwards I will take the images and edit them. 2-3 weeks later I will send the images via an online gallery from which my clients can view, share their images, order prints, wall art and albums or books directly from. If clients wish we can do a zoom or in person meeting for me to assist with ordering prints and products. At this point if their package includes a photo book or album I will ask the client to choose their favorite photos for their album and this is when I start designing their photo book or album. When the design for their album is completed I then send them their photo book design for approval or if they want to change any details. When the design is approved it is then sent out to print. The album or photo book is then shipped to their homes directly allong with any prints that they might have ordered. At this point my photography services are complete.
- What education and/or training do you have that relates to your work?
I am continually learning and taking classes and courses in all things photography. From the technical to the material to customer service to posing. Learning never ends. I learned the basics of photography through the San Antonio College photography classes I took and through Southwest school of arts and crafts and Landers Photography School. I am also a part of the PPA community that is constantly doing seminars to enrich and educate the photography community.