FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
1. Our quotes are valid for one month and do not include taxes. 2. Material is in warehouse and special orders takes 10 business days. 3. There are seasonal discounts. 4. Extra costs are disclosed when the property or work area is inspected. 5. We do not charge fees for visits and quotes.
- What is your typical process for working with a new customer?
Text or a phone call, Medina Floor Covering appreciates and values the client's time, which is why we like to schedule a apointment preferably at the place where the installation is planned to take measurements and show the products, whether carpet or vinyl.
- What education and/or training do you have that relates to your work?
Flooring Installation and repair such as carpet and vynil.