FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is upfront, fair, and based on the amount of space your items take up and their weight. Since some materials may fill a truck but weigh less, we often use photos to provide accurate quotes before the job begins. There are no hidden fees—what we quote is what you pay. Discounts may be available for repeat customers, multi-item removals, or larger cleanout and demolition projects. Any special fees (such as heavy materials or hazardous items) are always discussed in advance.
- What is your typical process for working with a new customer?
We start by learning what you need removed and when you’d like the service completed. Customers can send photos of the items or area, which allows us to provide an accurate quote quickly. Once the price is approved, we schedule a convenient time to complete the job. Our team arrives on time, handles all the heavy lifting, and works efficiently while respecting your property. After everything is removed, we clean up the area and properly dispose of, recycle, or donate items whenever possible. Payment is collected only after the job is completed and the customer is satisfied
- What types of customers have you worked with?
We’ve worked with a wide range of customers, including homeowners, renters, landlords, real estate agents, property managers, contractors, and business owners. Our services support residential cleanouts, commercial junk removal, construction and demolition projects, property turnovers, and estate cleanouts. No matter the size of the job, we tailor our services to fit each customer’s needs and timeline.