FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
As a small business owner, it is important to be able to adapt to the needs and budgets of our customers. We understand that not everyone has the same financial resources, and we are committed to working with our customers to find a pricing plan that works for them. One of the ways we show our flexibility on pricing is by offering different packages and options for our products and services. This allows customers to choose the option that best fits their budget while still receiving high-quality products and services. We also offer discounts and promotions throughout the year to help make our products more affordable for our customers. When discussing pricing with customers, we make it a point to listen to their needs and concerns. We understand that budget constraints can be a major factor in decision-making, and we are here to help find a solution that works for everyone. We are always open to negotiating pricing and finding a payment plan that works for our customers.
- What is your typical process for working with a new customer?
When it comes to working with a new customer, my typical process involves several key steps to ensure a smooth and successful experience for both parties. First and foremost, I always strive to establish clear communication with the new customer. This includes introducing myself, explaining my role, and setting expectations for what the customer can expect from me. I make sure to listen carefully to the customer's needs and goals, and ask any questions necessary to fully understand their requirements. Next, I work to build trust and rapport with the customer. This involves being respectful, professional, and friendly in all interactions. I aim to create a positive first impression and demonstrate my expertise and dedication to providing excellent service.
- What education and/or training do you have that relates to your work?
As a photographer, videographer, and day of coordinator, I have received education and training that directly relates to my work in these fields. I started in middle school learned the basics of composition, lighting, and editing through hands-on projects and assignments. I signed up for a class that sparked my passion for visual storytelling and led me to pursue further education in the field. After high school, I enrolled in a photography program at a local community college. In this program, I learned about different types of photography, such as portrait, landscape, and event photography. I also honed my skills in editing software and learned how to properly operate a camera in various settings. In addition to my formal education in photography, I have also taken courses and workshops in videography. I have learned how to shoot and edit videos, as well as create engaging content for social media platforms. This training has been invaluable in expanding my skill set and offering a wider range of services to my clients. As a day of coordinator, I have received training through hands-on experience working at events. I have learned how to create timelines, coordinate with vendors, and troubleshoot any issues that may arise on the day of an event. This training has helped me to stay organized and ensure that each event runs smoothly from start to finish. Overall, my education and training in photography, videography, and day of coordination have equipped me with the skills and knowledge needed to excel in my field. I am constantly seeking out new opportunities for learning and growth to further enhance my abilities and provide top-notch service to my clients.