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About
Veteran owned and operated since 2007. Licensed and insured through the city of San Antonio. Affordable, honest and we don’t use scare tactics to sell work or give out estimates.
Overview
Hired 5 times
Background checked
5 employees
19 years in business
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Apple Pay, Cash, Check, Credit card, PayPal, Square cash app, Venmo, and Zelle.
Customers rated this pro highly for work quality, value, and professionalism.
Great 4.7
9 reviews
5
78%
4
11%
3
11%
2
0%
1
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Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Evangeline L.
Jan 9, 2021
•
Hired on Thumbtack
Joe was really amazing. He gave us a great quote and came back the next day to do the tree trimming project! We will definitely use this company again next time!
Details: Home • Trim trees • 2 trees • 21 - 40 feet
911 Tree Service's reply
We’re glad we were able to go over and beyond your expectations David and Evangeline. Look forward to serving you in the future.
Tree Trimming and Removal
D. G.
Jan 11, 2021
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Hired on Thumbtack
Joe and 911 tree service did a great job on removing my tree! From the time I posted the job to my tree being completely removed was 3 hours! Very satisfied with the service and the price!! Will definitely use again and would highly recommend!
Details: Home • Cut down trees • 1 tree • 11 - 20 feet
911 Tree Service's reply
It makes us happy to know that we have made another happy customer. It was our pleasure to respond and get the work done quickly and safely.
Tree Trimming and Removal
Sherry M.
Oct 15, 2020
We've hired Joe on two separate occasions, and couldn't be more satisfied with the results. It's frustrating to reach out to companies and not get a timely response. Joe has always gotten back to us in a timely fashion, and communicates reasonable expectations upfront. He removed a total of 3 trees and 2 bushes, and he pruned/ raised the canopy of two others. The price was unbeatable by competitors. If you're looking for an honest, hard worker, you've found him with 911 Tree Service.
911 Tree Service's reply
Thank you Sherry and Matthew!! We are here to provide the best service possible at a reasonable price and without breakage. A truly happy customer, means we’re doing something right.
Angela H.
Jan 9, 2021
•
Hired on Thumbtack
Responded to my request for an estimate in a timely manner. Joe was very informative and knowledgeable about trees. I am very thankful for the information he provided.
Details: Home • Cut down trees and remove stumps • 4 trees • 11 - 20 feet • 5 - 10 feet • 21 - 40 feet
911 Tree Service's reply
Even though you didn’t choose our company, it was our pleasure to speak with you and load you with as much info as we could. Thank you!!
Tree Trimming and Removal
Maggie R.
Dec 13, 2020
911 Tree Service came over gave me a free quote which I thought was very reasonable to cut, remove a tree and haul off all related debris. They were very professional, honest, reasonable and most of all reliable. They did exactly what they said they would do, hauled off the debris and even cleaned up after themselves which I appreciated. I was very pleased with their services all around. I will definitely use them again. I highly recommend 911 Tree Service to my family, friends and anyone I know needs tree work.
911 Tree Service's reply
Maggie it’s always nice to hear from our happy and satisfied customers. Thank you for your business and the referrals you’ve sent us already.
Credentials
Background Check
Joe L. Ontiveros
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
We do match pricing, no hidden fees and on some occasions offer payments.
What is your typical process for working with a new customer?
Meet and greet. Provide credentials upon request and initial walk through of work order prior to cutting.
What education and/or training do you have that relates to your work?
We send our workers, to maintain our city license, to attend continuing education classes.