FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer a little different pricing structure than most cleaning services. It is based off of price per square foot versus hourly. We feel this makes for a more honest and fair billing system for our clients and incentivizes time management for our employees!
- What is your typical process for working with a new customer?
The process begins with an online or phone consultation to go over your expectations of our services, which will include details of your space and a few pictures of any focus areas. We then find the best time for one of our team members to come out and meet with you, do an initial walk-through, then begin services. You will be encouraged to utilize our app to manage the details of your cleaning such as feedback, direct messaging, scheduling, editing services, and easy payment methods. All of our crew members will be in a team uniform (scrubs for sanitization purposes) so as to easily identify them.
- What education and/or training do you have that relates to your work?
Elite Cleaning Crew LLC was founded by a real estate agent, mom of 3, and former house cleaner. Serving others is a passion as well as a skill and what this business model was designed for.