FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
not every project is the same so every project is priced according to material cost labor cost delivery fees fuel prices all these items factor in the cost of a project but rest assured we at Southland maintenance are working closely with are suppliers to maintain cost-effectiveness and we are offering a 25% discount for new customers only here on thumbtack and we will be offering discount coupons for future repairs to keep our valued customers in the savings throughout the years to come
- What is your typical process for working with a new customer?
we contact the customer via phone or email gather all the information about the project ask for any photos of the damage they may have to help our evaluation process and finally schedule a on-site evaluation of there project and walk the customer through the process and explain simply what is needed far as materials and labor time frame warranty and written estimate if necessary
- What education and/or training do you have that relates to your work?
mostly on site training from my dad and grandpa since I was a kid I grew up in construction it's all I know and love doing it