FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Frequently, prospective clients ask what we charge. That’s a little like asking how much a car costs. The answer is, it depends. New car or used? Economy car or luxury? In the same way, pet sitting rates differ — depending on several factors. For example, How many pets are in your home? Do you have cats, dogs, or both? What are the ages and health requirements of your pets? (Young, healthy dogs require more exercise—and therefore more time—than puppies/kittens or geriatric pets.) When considering average pet sitter rates, ask yourself a few questions. Who will be coming into your home? Is it a sitter from a professional pet sitting company, or a teenager advertising on free bulletin boards? Is the pet sitter bonded and insured? Is the pet sitter professionally background checked? What happens if the sitter gets sick, injured, or doesn’t show up? Is there a reliable backup pet sitter? Is there a local, live person you can talk to? Is there someone who will guarantee to provide backup and make sure the visits are done? Can they ensure that your home and pets are well-cared for to your specifications? For the sake of your pets, you need answers to these questions. Your pets are family, and they depend on you. You can depend on Houston’s Best Pet Sitters.
- What is your typical process for working with a new customer?
Before your first pet sitting service, your friendly neighborhood sitter will come to your home to meet you and your pets, answer your questions and gather information about your pets and home. We’ll spend time letting your pets get to know us. Then, when we return for pet sitting visits, your sitter will already be a friend.
- What education and/or training do you have that relates to your work?
Initially, it might be easy to assume that anyone can take care of a pet, and in some ways that's true. But, at Houston's Best Pet Sitters, we work with the best pet sitters in the business. Many of our sitters have worked at veterinary offices, and animal shelters, or have years of experience in providing pet care. Our goal is to provide a professional sitter that will provide quality care and love your pet while you are away from home.