Southwest Tree Care

Universal City, TX

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About this pro

How does your service stand out?

We exemplify safety and detail to our standards of workmanship.

What do you enjoy about the work you do?

Being able to help clients' tree needs in a thorough manner .

Location

Universal City, TX 78148

Years in business

17

Number of employees

5

Times hired on Thumbtack

43

Reviews

36 Reviews
  • Josh G. Feb 11, 2017
    Tree Stump Grinding and Removal
    Verified Review
    Trump removal
    They did a quick and high quality removal of my tree stump.
  • Monica A. Jan 8, 2017
    Tree Trimming and Removal
    Verified Review
    Clean Crepes
    Very efficient and clean job performed.
  • Maria C. Jan 8, 2017
    Tree Trimming and Removal
    Verified Review
    Tree trimming, never came by.
    Adrian promised to call me yesterday to come by to give quote. Never called.
  • Max E. Dec 8, 2016
    Tree Trimming and Removal
    Verified Review
    Highly Recommend
    It was a tough choice from several highly qualified professionals who have bid on the project. However, Adrian and Southwest Tree Care come on top because it seem like they were trying to go an extra mile.
  • Ivy B. Dec 8, 2016
    Tree Trimming and Removal
    Verified Review
    It's fine not outstanding
    The tree cutting was done perfectly, but we were not satisfied with the trimming of another tree.
  • Todd S. Dec 4, 2016
    Tree Stump Grinding and Removal
    Verified Review
    Never showed up after being awarded the job. I made repeated attempts to contact and to schedule the work, but they ignored my messages.
    Adrian G. Dec 6, 2016

    I gave a $150 quote for stump grinding when I received customers request. He marked me as hired. He sent all information including address but no phone number through thumb tack messages. A few days later he explained he also wanted uprooted rotted tree removed and hauled away. I couldn't perform all this work for that price. It has rained for the past 4 days and he sends a one star review when we never had the opportunity to set an appointment to assess the entire scope of work then provide an estimate. I believe this review was very unfair and inappropriate for the given circumstances that were involved in our communication. Sincerely Adrian

  • AL B. Nov 22, 2016
    Tree Trimming and Removal
    Verified Review
    Tree Removal
    My wife said the crew was very professional and organized. Would recommend to others.
  • Bruce Z. Nov 2, 2016
    Tree Trimming and Removal
    Verified Review
    Outstanding job!
    Could not have been happier. My trees have never looked this good and the price was right.
  • Peggy H. Oct 18, 2016
    Tree Trimming and Removal
    Verified Review
    AWESOME JOB!!! EXCELLENT WORK! SATISFIED CUSTOMER
    If it were possible to give this company 10 stars we would. He and his crew did an AWESOME job. They arrived on time, worked diligently and cleaned up the area when they finished. I had just had my house painted and now everyone can admire my new paint job as well as the awesome tree trimming. Thank you
  • Ray T. Oct 14, 2016
    Tree Trimming and Removal
    Verified Review
    Great Results
    I was in need of having a dying Hackberry tree removed and the stump ground. I called Southwest Tree Care, and Adrian came out the same morning to provide me an estimate. The price was right, so I chose his company to perform the job. The crew arrived on time the very next morning and the work was perform efficiently. There was no damage to my yard or any of the surrounding "obstacles" in the crews way. I would definitely hire Southwest Tree Care for future work!
  • Rusty H. Sep 23, 2016
    Tree Trimming and Removal
    Verified Review
    Quick and clean
    Southwest Tree Service did a great job on my trees and shrubs. They were prompt, very quick, and cleaned up the area well when they were finished. I will probably use them again in the future.
  • Jeff R. Aug 5, 2016
    Tree Trimming and Removal
    Verified Review
    Did a very good job, at a good price
  • Yvonne F. Jun 27, 2016
    Tree Trimming and Removal
    Verified Review
    Prompt service, cut as needed on trees and lawn! Thanks for great service!
  • Ernesto J. Dec 29, 2015
    Tree Trimming and Removal
    Verified Review
    Excellent Follow up and communication. Fair pricing
  • Rachel C. Nov 23, 2015
    Tree Trimming and Removal
    Verified Review
    The owner showed up to give the estimate on time and was really nice, that's about all that went right. He didn't contact me to set up the start date when he said he would, then he contacted me at 8pm to let me know they'd be there in the morning. No time to take off work, they came to trim the trees in our backyard while we were gone. My husband came home for lunch and said the front and backyards were a mess. I assumed it would be cleaned up. We get home that evening, and there is damage to my house, fence, and air conditioning unit. Not to mention, they didn't trim everything we asked them to. Adrian came to meet my husband the next day and discussed everything, took $100 off the final bill and said they'd be back the next week to finish. I took him at his word since they've been in business for so long and they had great reviews. So I went ahead and paid them before the job was complete, big mistake. It's been a month and haven't seen or heard from them. Every time I called, he assured me we were the priority, again haven't seen them since. I wouldn't recommend them to anyone.
  • Lisa A. Nov 2, 2015
    Tree Trimming and Removal
    Verified Review
    Adrian and SW Tree Care were great! They were easy to deal with, professional, prompt, and efficient. They completed the job as discussed and were economical. Plus they were self insured. We will use SW Tree Care again in the future.
  • Greg L. Oct 23, 2015
    Tree Trimming and Removal
    Verified Review
    Great fast clean work !
  • Michael S. Sep 10, 2015
    Tree Planting
    Verified Review
    Hired him for a job -one tree. He did great. Unfortunately, I had two more jobs for him. He never followed up or returned my text messages. I had to call him after two weeks. He said he has been very busy and he would follow up. During the conversation the line was cut. I called back no answer and no return call. It sounded like the small customer (me) was not important. We found someone else to handle the other two jobs.
  • Albert J. Aug 23, 2015
    Tree Planting
    Verified Review
    Adrian and his crew were professional, responsive and timely. We had to get the much needed work done quickly as we had new tenants moving in; Adrian was able to meet that need. Furthermore, as with most of you, he have a budget and Southwest Tree Care's prices were FAR more reasonable than the local competition. They are honest, more than fair, accommodating and their work is EXCELLENT!! I highly recommend them.
  • Ken B. Aug 20, 2015
    Tree Trimming and Removal
    Verified Review
    Had our 30' ash tree in the front yard removed. Very professional and did an excellent job.
  • Levi B. Aug 19, 2015
    Tree Planting
    Verified Review
    I was very happy with the service I received. I had two trees trimmed, which took around an hour. Prices were very reasonable, and they were courteous and thorough. I would definitely use their services again for this type of work.
  • Carley H. Aug 14, 2015
    Tree Planting
    Verified Review
    I requested an overall tree trimming for my home and picked the best company to complete the job. Adrian was very informative and helpful and walked me through my entire job. They completed the job in record time and did an AMAZING job with clean up. Will definitely hire again and recommend to all my friends.
  • Nina B. Aug 6, 2015
    Tree Planting
    Verified Review
    We had Southwest Tree Care trim all our trees around the house and prune our Mediterranean Palm Fans. They did a great job. The guys cleaned up after and left the place clean and tidy. Their bid was also the most competitive. Adrian was responsive and professional. I would recommend their services and will use them again in the future.
  • Penelope S. Jun 1, 2015
    Tree Planting
    Verified Review
  • Michelle T. May 23, 2015
    Tree Planting
    Verified Review
    I needed my red oak tree trimmed, as it was looking rather scruffy. Prompt, efficient service with full clean up after tree trimming was complete. Hiighly recommend.
  • Suzanne M. May 16, 2015
    Tree Planting
    Verified Review
    Adrian responded quickly to my tree-trim request. He came that same day, gave me a quote and was able to do the job the next day. They did an OUTSTANDING job trimming my tree. Of all the many times I've had it trimmed, it's never looked this good! I was EXTREMELY impressed with Southwest Tree Care. They were quick, efficient, well priced, and professional. I will definitely use them again in the future and refer them to all of my friends & neighbors.
  • Wes C. May 4, 2015
    Tree Planting
    Verified Review
  • Jerry M. Apr 20, 2015
    Tree Planting
    Verified Review
  • Randy And Maria C. Apr 15, 2015
    Tree Stump Grinding and Removal
    Verified Review
    He did a very good job. The quotes he gave us compared to the other companies was fair. The price was below the other companies quotes. He was able to protect and respect our property. He is a good worker and he knew how to handle the job safely. I would highly recommend to other customers.
  • Dan S. Jan 8, 2015
    Tree Planting
    Verified Review
    Work and clean-up was completed very well and also completed very timely. They also quoted the best price
  • Clay T. Dec 9, 2014
    Tree Planting
    Verified Review
    cut down 8 trees/trimmed hedges- excellent price, excellent service, quality job and clean up. Adrian is a small business owner getting it done right!
  • Maria Q. Nov 17, 2014
    Tree Planting
    Verified Review
    Gave a quick accurate estimate, fair price, got it done quickly. Would definitely recommend. Thank you.
  • Mary F. Sep 25, 2014
    Tree Planting
    Verified Review
    Excellent service! Adrian gave two different options to fit my budget. The work was done when he said it would be - trees look great, and debris was cleaned up.
  • Lia D. Aug 29, 2014
    Tree Planting
    Verified Review
    Mr. Adrian contacted me quickly for the posted tree and stump work. He came out to look over the job and gave me an estimate. I set a date for work 2 weeks in advance. I had a fence project that was awaiting this work to be done. The day before work was to be done, I was contacted by Mr. Adrian stating he JUST took a closer look at what needed to be done and needed me to contact different people very last minute in order to start my job (which was scheduled 2 weeks prior). This delay pushed my project back 2 weeks. Finally, once necessary people were contacted, only 3/4 of my job was complete. I had to schedule for him to come back out the next day to complete. Which on this day, another issue arose. Therefore, he did not complete. He sent me an invoice with the price I THOUGHT included ALL of the work but again another surprise. I paid this company and just did not call back to complete last job. I instead hired another company. There were A LOT of communication issues and surprises. Things I thought were handled with the initial meet were not and things were done very last minute. It was a very unprofessional atmosphere. For future projects, I will not be hiring this company. Lia
  • Johanna H. May 16, 2014
    Tree Planting
    Verified Review
    Southwest Tree care and their crew were great! We had them originally coming out just for our front yard. While they were there we asked them to take a look at the backyard for a quote. They gave us a great quote so we asked they do the backyard as well. We thought they would come back at another time but they were able to do it that same day! They worked fast, picked up as they went along, and our yards look fabulous! Adrain was great about responding back quickly when I first contacted him. Would highly recommend them to anybody! (Also we shopped around and they were also the most economical)
  • Ron B. May 9, 2014
    Tree Planting
    Verified Review
    Adrian from Southwest Tree Care was fantastic....very professional and exceeded my expectations. I highly recommend Southwest Tree Care to complete your needs.