FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is based on square footage, material selection, project complexity, and subfloor condition. We provide written estimates with clear scope definitions. Any work outside the original scope is discussed and approved before proceeding. Current promotions may apply to qualifying projects. Terms apply.
- What is your typical process for working with a new customer?
We begin with an in-home consultation and measurement. After reviewing layout, materials, and subfloor conditions, we provide a detailed estimate. Once approved, we schedule the project, complete proper preparation, execute the installation to professional standards, and perform a final walkthrough before project completion.
- What education and/or training do you have that relates to your work?
Our team has extensive hands-on experience in residential and light commercial flooring installation, including luxury vinyl plank, tile flooring, backsplashes, and custom showers. We follow manufacturer installation guidelines and industry best practices to ensure durability and long-term performance.