FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Time and distance are top factors. After that, the type of document affects the cost. If you live near the Extraco fairgrounds in Waco, your cost will be the lowest. If you live in Troy, Valley Mills, lacey-Lake View, (and similar) your cost will be considerably higher. The trip fee and travel time is non-refundable. The notary signing fee ($6) is refundable. The notary fee is separate from the other fees like the trip charge.
- What is your typical process for working with a new customer?
I ask a lot of questions before sealing the deal. I like to make sure everyone is clear on what needs to happen. For example: I want to make sure you have a physical ID in your possession that has not expired. Nope: It can't be a photo of your Driver's License on your phone. It must be on your person.
- What advice would you give a customer looking to hire a provider in your area of work?
Double check your ID! It must be current and not expired.