FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Transparent Pricing: My pricing for a standard residential lockout is typically between $130 - $150. This is an all-inclusive, flat rate with no hidden fees. What Impacts the Price? The final cost may vary slightly depending on the type of lock (e.g., smart locks, high-security locks) or the time of day (after-hours emergencies). Value for Your Money: You're not just paying for a quick fix; you're paying for a skilled and reliable service that gets you back inside safely and efficiently. I stand by the quality of my work.
- What is your typical process for working with a new customer?
My goal is to make a stressful situation as smooth as possible. Here’s how we'll work together: Initial Contact: When you call, I’ll ask a few quick questions to understand your situation (e.g., residential or commercial lockout, type of lock). Transparent Quote: I’ll provide you with a clear, upfront estimate based on our conversation. On-Site Service: I'll arrive promptly, assess the lock, and get to work using the proper tools and techniques to minimize any damage. Completion: Before I leave, I'll ensure the lock is functioning properly and answer any questions you may have. Your satisfaction and security are my top priorities!
- What education and/or training do you have that relates to your work?
I am committed to staying current with the latest locksmithing techniques and technology. Boot Camps: I've completed intensive boot camps focused on both traditional and modern lock systems, including residential, commercial, and automotive locks. Continuing Education: The industry is always evolving, especially with the rise of smart locks. I consistently attend workshops and online courses to ensure I can handle any challenge you face. Hands-On Experience: Beyond formal training, I've honed my skills through countless real-world jobs, giving me the practical knowledge to tackle complex and unique situations.