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About
True Pros is a women owned and operated heating and air company that is taking a completely different approach to the service industry! We are authorized dealers through Rocky Mountain Power and Dominion Energy. Our installers are fully licensed and have gone through extensive training to provide the best service to our customers. At True Pros we are passionate about giving the best customer service and the highest quality at an honest price. You will not find a better value!
Overview
Hired 1 time
Background checked
10 employees
3 years in business
Business hours
Sun8:00 am - 8:00 pmMon8:00 am - 8:00 pm
Payment methods
This pro accepts payments via Cash, Check, and Credit card.
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Aaron C.
Aug 11, 2023
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From Google
We had issues with airconditioning circulation at our house. We called in True Pros and they responded quickly and were out and analyzing our system within one day. We have a bonus room above our garage that was getting way too hotwith the way our builder installed AC. We called in True Pros and they responded quickly and were out and analyzing our system within one day. We have a bonus room above our garage that gets way too hot in the summer and they were able to help us remedy the problem. Very good to work with. Thanks.
True Pros HVAC's reply
Hi Aaron, thank you for taking the time to leave us a review. We at True Pros are glad that we were able to help you with your project and get your home feeling more comfortable.
C E.
Aug 15, 2023
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From Google
True pros and Dallin did a great job at fixing my air conditioner. They were quick to get out and transparent about what needed to be done!
True Pros HVAC's reply
Hello, our technicians aim to be efficient and transparent and we love to hear that you were taken care of with your air conditioner project. Thank you so much for being willing to leave us a review!
Josh O.
Aug 31, 2023
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From Google
Dallin was on time, and also let us know when he was on his way. Was very fast and professional. He was also very knowledgeable. And what we thought was a completely shot a/c ended up being a pipe that wasnt draining properly. Would highly recommend.
True Pros HVAC's reply
Hello Josh, we love Dallin and we are so happy he was able to help you with your AC. Thank you for choosing True Pros, we are so grateful for our wonderful customers. Thank you for taking the time to write us a great review!
Jodi E.
Aug 10, 2023
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From Google
True Pros really helped us out on a very hot day! Our AC was not working very well and with a newborn we were pretty worried that it was getting too hot in our house. They were able to come out same day and help fix our system and get it up and running again. Thanks again
True Pros HVAC's reply
Hi Jodi, thank you for trusting True Pros with your project, a broken AC can be really stressful especially with newborns in the house, we are happy to have helped you with your project! Thank you for taking the time to leave a review!
Marc H.
Aug 24, 2023
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From Google
My AC broke down on one of the hottest days of the summer, and Ethan came over first thing to fix it. I trust his honest opinion and expertise with all of my heating and air-conditioning needs. You cant go wrong with this company. I will definitely be recommending them to family and friends.
True Pros HVAC's reply
Marc,
Thank you so much for the review and mentioning that you will recommend us to friends and family! That is the highest form of a compliment for us!!
If you need anything please let us know.
Sincerely
The true professionals
Credentials
Background Check
Chelsea Uken
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
True Pros is a locally owned company that has very competitive pricing and is highly knowledgeable about rebates and federal tax credits so that we can give our customers the best price that we can!
What is your typical process for working with a new customer?
Our comfort specialist and our service technicians are happy to come to the customers home and take the time to find out exactly what the customer is looking for. They will spend time answering any questions and providing all the information that the customer will need. We offer service, maintenance as well as installing new equipment. We also offer financing options and go over payment processes with the customer.
What education and/or training do you have that relates to your work?
True Pros have technicians that are licensed with their RMGA and EPA certifications. We also have our B100 : E100 , General contractors and S350 licenses. Our owner has also won several wards including the Lennox international Comfort Advisor award, and the Dominion Energy Amazing Race contest.
