What should the customer know about your pricing (e.g., discounts, fees)?
Standard pricing can be found on our website. We are always willing to work with people and custom design packages that will suit their budget and needs.
What is your typical process for working with a new customer?
We like to get to know our customers as much as possible, especially wedding clients. It is crucial to have a sit down meeting with the bride and groom to discuss the details of their wedding day and what they envision. Typically this is done while going over the contract. Prior to the wedding, we make ourselves available to the couple as much as they desire.
What education and/or training do you have that relates to your work?
Photography is a continuous learning process. I have been learning photography continuously for the past 16 years, and will always continue to education myself. I have taken numerous courses to learn various aspects of the art. Reading, and watching instructional videos as much as possible to learn new techniques is a part of the life long learning process.
How did you get started doing this type of work?
We are a DJ/photography business. Greg has been a DJ for over 25 years, starting with Ward dances and clubs. He has provided DJ services for hundreds of events. Judy began her photography skills 16 years ago with her job at a construction firm taking architectural photographs and her passion grew into portraits and wedding photography, often accompanying Greg to weddings and taking photos for free to build her skills.
What types of customers have you worked with?
We have worked with clients from various religious and ethnic backgrounds. We are always open to provide our services to people from all walks of life. Our job is to make our clients happy.
What advice would you give a customer looking to hire a provider in your area of work?
The market is extremely over-saturated, and unfortunately there are many photographers willing to offer very low prices. I recommend that people make their selection not just based on price, but evaluate the photography style of those they are considering and what they will be getting for the price and if it will meet their expectations. My prices always include not only the hours on the job, but the hours I will dedicate afterwards to editing and making sure my photographs are high quality images clients will love. Clients have rights to all the images. This is something else that should be evaluated when researching photographers.
What questions should customers think through before talking to professionals about their project?
What is your style of photography? What is included in your fee? How much will I be charged if we go over the pre-determined time frame? If I want a second shooter, how much will that cost? Are you insured?