No Worries Flooring
No Worries Flooring

No Worries Flooring

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Introduction: I want my clients to really understand the flooring process and the options that they have. I encourage them to ask me any question no matter how ‘dumb’ their question may seem. I make it a point to personally respond to questions quickly and I’ll spend whatever time is necessary to answer the question to my client’s satisfaction. My clients get an education on flooring Whether they ask for it or not. This becomes very important in the decision making process. This is not standard operating procedure in the flooring industry. I don’t know many flooring guys that educate their clients. It’s more common in the flooring industry to only educate to sell clients on what they have in stock or the product they are pushing at the time. Sometimes the answers they give are incomplete or just plain wrong to push their clients into something that they want to install instead of educating with information and options and letting their clients choose. It really comes down to priorities. I’m in business to create lifetime clients because in my experience, when you treat someone with care and respect, you get great referrals and word of mouth. Just recently I helped a client who came to me as a referral. After having a bad experience when she had her floors originally installed and finished. Reluctantly she had me over for an estimate and a consultation on her floors. She told me that she had been putting it off because of her precious experience and didn’t want her house filled with dust and be forced to move out for a week. She was so thrilled when I informed her about our dustless sanding system and finish that didn’t have an odor or toxins. She was excited at the cost savings of our new finishes that don’t require staining the floor to achieve the results of changing the color to what she wanted. When we finished on the scheduled time and she was able to see the floor she said she couldn’t have imagined her floors would look so nice. She kept saying how my company really focuses on quality and offering the best options at a competitive rate. When she gave me a check at the end she said you’d better give me a big handful of business cards because there are a lot of people in my neighborhood I want to send your way!
Overview

Hired 9 times

Background checked

6 employees

24 years in business

Payment methods

Cash, Check, Stripe, Venmo

Featured Projects

23 photos

Reviews

Customers rated this pro highly for value, work quality, and responsiveness.

Excellent 4.9

14 reviews

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86%
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Read reviews that mention:


pro avatar
Jennica H.
Sep 30, 2021
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Hired on Thumbtack

Hired on Thumbtack

This company and the men working were wonderful! I've worked with other contractors that don't show up when they say they will, don't respond when contacted, and end up doing poor work. No Worries Flooring hit the top for every mark. Russ was a pleasure to work with and worked with my budget to get me flooring that I love! Gabriel showed up on time, worked hard, and did an amazing job! 10/10 for them! Thanks so much for your work. I love my flooring, the picture doesn't do it justice.

Details: Vinyl or linoleum • 251 - 500 sq ft • Vinyl or linoleum • Homeowner or property manager (not done) • Home

Floor Installation or Replacement
pro avatar
Whitney R.
Aug 2, 2021
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Hired on Thumbtack

Hired on Thumbtack

We had carpet removed and hardwood restored and it looks amazing! Gabriel was very polite and respectful. Most ppl that work on our house seems noticeably irritated if an issue arises and I request things be fixed. Gabriel was the opposite, he wanted to make sure I'd be satisfied with the final results, even though it put him behind schedule. Russ was very personable and called to make sure things were getting done to my satisfaction. It took longer than expected, but they had squeezed us in between other jobs. I would have appreciated better communication and punctuality, but i was informed that there were some transportation and phone issues.

Details: 251 - 500 sq ft • I do not need a stain applied • Residential

Hardwood Floor Refinishing
pro avatar
Carma E.
Jul 20, 2021
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Hired on Thumbtack

Hired on Thumbtack

Russ and Gabriel saved me from a disaster with a precious scheduled installer who didn’t end up pulling through. I needed laminate installed on just my stairs landing. They amazingly worked my small job in so quickly!!!! Gabriel’s quality of work was amazing. I had tricky baseboard layouts on my stairs, and he nailed it! The pictures just do not do it justice. They left my home cleaner than they found it, and even cleaned up an ugly seam left by a previous installer. Thank you to Russ and Gabriel! I wish I would have found you at the beginning of my remodel instead of towards the end.

Details: Laminate • 100 - 250 sq ft • Carpet • Homeowner or property manager (done) • Home

Floor Installation or Replacement
pro avatar
Thumbtack Customer
Jul 26, 2019
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From Google

From Google

We had No Worries Flooring come in and refinish our hardwood as well as install new wood down our hallway. They had to merge the parts of the floor together and it was seamless. You couldn't tell what was new and what was old. The refinish looked amazing.They also did carpet through our entire house. They were fast and done when they said they would be.Best of all was the price. They were by far the best bid that we had gotten. I would recommend Russ and No Worries Flooring.
pro avatar
Thumbtack Customer
Feb 28, 2019
·

From Google

From Google

The team worked super hard to get our project done quickly. Because it was a floor refinish, we weren't able to sleep in our home during the final steps. The team worked till 11 pm one night in an effort to get us back into our home quicker! They were all very professional, and did a wonderful job. Often going above and beyond what we expected for our floors. We went from having broken boards and nails sticking out of our hardwood, to beautiful like-new floors!
No Worries Flooring's reply
Thanks so much for the review! You guys are awesome and have been great to work with! Let me know when your ready for carpet and your place will be looking top notch! I like the difference in the before and after photos you posted. I hope that was a home owner not a flooring business that sanded your floor before you moved in. Glad all the flaws and issues came out. 👍
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Russel Jacobson

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