FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We truly cater our services to fit the home owners need. We strive for a win win situation for both the homeowners are ourselves. We do offer discounts and runs specials throughout the year.
- What is your typical process for working with a new customer?
Our typical process is to first have a conversation with the homeowner. We want to be sure they are a good fit for our portfolio but also we want them to feel comfortable with us as a property management company. The next step would be to meet at the home in person or via zoom if homeowner is not local. We can then start talking about the home, our services and why we are different from the other companies out there. We typically can have the home up and ready within 2 weeks. Of course, this depends on a few logistics but 2 weeks if very common for us.
- What education and/or training do you have that relates to your work?
We have over 20 years in the Property management industry. From doing housekeeping, maintenance, concierge services, short term vacation rental management, 2nd home management and long term management. We also have a real estate license within our owner partners so that we are in compliance with all state laws. One other thing is, although we are a privately owner family business we also have the backing of a national brand that we partner with and can lean on, as needed.