- What should the customer know about your pricing (e.g., discounts, fees)?
Clear and Fair Pricing: Your Guide to Our Plumbing Services Free Estimates: We offer complimentary estimates tailored to your project's needs. Customized Quotes: Your quote reflects the unique aspects of your plumbing job. Competitive Rates: Our pricing is both competitive and quality-driven. No Hidden Fees: You'll only pay for what's agreed upon upfront. Options and Quality: We present alternative solutions with associated costs. Quality Guarantee: Expect top-notch work without cutting corners. Open Communication: Questions about pricing? We're here to help. We're committed to providing you with accurate, fair, and transparent pricing for your plumbing needs.
- What is your typical process for working with a new customer?
*Connect: Reach out via Thumbtack, phone, or email. *Assessment: We'll evaluate your needs and provide suggestions. *Quote: Receive a detailed, custom quote for the work. *Agreement: Confirm details, schedule, and address queries. *Service: Our skilled team handles the job with care. *Communication: We keep you informed throughout. *Quality: Expect top-notch results and functionality. *Completion: Review the work, and make final approvals. *Payment: Finalize payment as per our agreement. *Documentation: Receive relevant records or warranties. *Follow-Up: For major projects, we ensure ongoing success. Our process aims for efficiency, quality, and your satisfaction.
- What education and/or training do you have that relates to your work?
We have Master's in plumbing, skilled in boilers, water heaters, and new sewer system liners.