FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Project pricing may vary based on what is needed. I never offer discounts. Quotes are usually based on the amount of time it will take me at $35/hour. Extra revisions or add ons will cost more but I will always let you know before I do more work. I keep you informed throughout the whole process, so you will never be charged unexpectedly.
- What is your typical process for working with a new customer?
I love to really get to know my new clients! First I will email you a brand questionnaire, and then we will have a brand consultation in person, or via phone or Skype. Here we will establish our expectations for the project and set a timeline for all the project milestones (research, mood board, color palette, fonts, etc.) I keep my clients up to date through the whole process. You will receive finished files through a Google Drive link, unless specified beforehand.
- What education and/or training do you have that relates to your work?
I have a bachelor's degree in Graphic Design, and I have continued to take supplementary courses, such as masterclasses from other professionals in the industry, since graduation.