FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is customized based on your event's duration, venue size, and the equipment needed. We promise full transparency with no surprise fees or hidden costs. To secure your date, we require a deposit, and the remaining balance and terms are outlined clearly upfront.
- What is your typical process for working with a new customer?
Our goal is simple: earn your trust before the event ever starts, so you don't have to worry and can actually enjoy the day! We start with a quick message or call to learn more about your event. From there, we gather around your vision (however complete is just fine), timeline, music preferences, and any specific needs. We commit to staying responsive and keeping communication clear as your plans take shape and evolve leading up to the big day. Whether you want maximum involvement in the playlist, or you want us to take the wheel, we'll meet you there.
- What questions should customers think through before talking to professionals about their project?
When reaching out, it helps to think about what role you want music to play in your event. Is it background, part of the main event, both? Think about your favorite genres, artists, and any must-play or do-not-play songs. Also consider whether you want a DJ, live music, or a hybrid of the two. In the end, no stress if you don't have everything finalized yet! A great DJ will help fill in the gaps and ask the right questions to ensure an incredible event experience regardless of what stage your vision is in.