If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
Hi there! I’m Flavian, the local owner-operator of New Pipe. My team and I specialize in sewer and water line services, including cleaning, inspections, repairs, and replacements, with a focus on trenchless solutions when possible.
We also handle:
• Water service repairs and main water line replacements
• Irrigation system repairs, replacements, stop-and-waste work, and winterization/spring start-ups
With several years of experience and a small, dedicated team, we’re known for quality work at fair prices. I’m committed to being transparent and responsive, so you always know what’s happening and why.
If you’re dealing with a plumbing, drain, or pipe issue, reach out anytime—I’m here to help and look forward to working with you.
Overview
Hired 118 times
9 similar jobs done near you
Background checked
3 employees
3 years in business
Business hours
Sun10:00 am - 12:00 pmMon8:00 am - 6:00 pm
Payment methods
This pro accepts payments via Apple Pay, Cash, Check, Credit card, Venmo, and Zelle.
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2025
2024
Services offered
Property type
Residential
Sprinkler system maintenance
Winterization
Spring activation
Midsummer checkup
Projects and media
Projects and media
Reviews
Customers rated this pro highly for work quality, professionalism, and responsiveness.
Exceptional 5.0
45 reviews
5
100%
4
0%
3
0%
2
0%
1
0%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Tracee G.
May 23, 2026
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Hired on Thumbtack
I am very impressed by the quality of work provided by Flavin and his team. They replaced the entire sprinkler manifold on my backyard zones and asked for a bid to install a drip system in my backyard also. The price was great and the results were even better, it has worked fantastically. The next week I had a sprinkler valve go bad and thought I could fix that myself, little did I know that finding the right replacement parts is very difficult. Flavin came out the following weekend and replaced the broken valve. 5 star service, professionalism, the staff is great and a shout out to Brigette in the office, kind and patient. As a bonus the prices were great. I highly recommend New Pipe, and wouldn’t hesitate to call them again. Felix
Details: Residential • Water runs continuously
Sprinkler and Irrigation System Repair and Maintenance
Sean C.
May 21, 2026
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Hired on Thumbtack
I had an issue with my drip system leaking and Flavian responded quickly and fixed the issue. They have been excellent! 5 stars!
Details: Residential • Spring activation - system needs to be reactivated
Sprinkler and Irrigation System Repair and Maintenance
Ethan B.
Feb 11, 2026
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Hired on Thumbtack
Flavian and the New Pipe team were amazing to work with! They were incredibly responsive, professional, and resourceful. Although not all jobs go to plan, as was in this case, Flavian was committed and determined to find a solution to my drain blockage. Despite equipment malfunctions, and unexpected issues, Flavian remained extremely professional. Certainly an easy recommendation, and I won’t hesitate to work with Flavian and the New Pipe team again!
Details: No, repair is not urgent • Multiple drains have issues • Clogging • Slow draining • Gurgling sounds • House
Plumbing Drain Repair
Ellisha S.
Apr 27, 2025
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Hired on Thumbtack
Flavian was knowledgeable, friendly and professional. He took the time to check everything and made sure all our sprinkler lines were working properly. It was a very pleasant experience.
Details: Residential • Timer does not work • Spring activation - system needs to be reactivated
Sprinkler and Irrigation System Repair and Maintenance
Celina s.
Feb 3, 2026
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Hired on Thumbtack
New Pipe was GREAT! They were responsive, punctual, professional, clean, friendly, and HONEST! It is extremely hard to find professionals that you can trust but they made me feel comfortable by keeping me informed of everything they were doing and leaving the work space better than how they found it. They were mindful of the task and executed the job with talent. Thank you and I apologize for the late review.
Details: Residential • Sprinkler head is broken • Sprinkler direction or spread needs to be readjusted
Sprinkler and Irrigation System Repair and Maintenance
Credentials
Background Check
Flavian Pilgrim
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
We try our best to be competitivly priced and we give FREE estimates to diagnose needed repairs for sewer, water, and irrigation. It's hard to give you exact pricing on our different services because every home has its own unique factors. Thats why we like to come out and give you an estimate, walk you through your options so as to respect your time, and give you the best solution for your budget. We don't want you paying more for something than you need to.
What is your typical process for working with a new customer?
Upon receiving a request for work we gather a little information from the customer and do our best to make it out within 24hrs, to give you the estimate.
Steps to our estimate process are simple and takes no more than 30 minutes in most cases. Upon arrival the technician does a pre-inspection of your drainage line/lines. This helps us to figure out what the issue is and where exactly it's located. From there we will walk you through your options, and decide the best solution to fit you and your home. If its a more extensive job(Pipe repair/replacement) you will recieve an estimate within 24 hrs. If its drain cleaning(Hydro jetting or using a cable driven snake) they will give you a price on the spot. If your issue is able to be resolved quickly they may offer to do it during that time. Otherwise you'll be put into our next available slot if you choose.
What education and/or training do you have that relates to your work?
Not only do we have years of experience, but we obtain multiple certifications for the different services we offer as well as on the equipment we operate. We also recieve continuing education muliple times a year to stay up on the latest and most efficent solutions for your sewer and drainage lines.
