- What should the customer know about your pricing (e.g., discounts, fees)?
Varies on the job.
- What is your typical process for working with a new customer?
First meeting the customer at their home and look at the problem at hand. After we finish the check we sit down and talk to the customer. Then explain to them what they need and go over options that best fits them.
- What education and/or training do you have that relates to your work?
Licensed HVAC Technician