DC Top Choice Movers

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Introduction: At DC Top Choice Movers quality, value, and customer satisfaction are #1. We will work carefully and efficiently to make your next move as simple as possible. Our goal is to provide the easiest and most pleasant move you've ever had.

Overview

Hired 8 times

Background checked

8 employees

13 years in business

Payment methods

This pro accepts payments via Cash, Check, PayPal, and Venmo.

Social media

Facebook

Featured Projects

7 photos

Reviews

Great 4.7

12 reviews

92%

Re A.

Feb 12, 2013

Good company

DC Top Choice Movers's reply

Thanks for our 5th perfect review! Future customers please keep in mind that although new to Thumbtack we have been serving the DC area for 3 years now and our goal is still the same: to provide the best possible service and to make your move as pleasant and stress free as possible. One thing you also get is our promise that any and all charges will be discussed up front and there will never be any surprise fees. Please call us today (703)679-7761

Carole S.

Jun 5, 2014

I was referred to this company so I took their word for it. I contacted Robin and he was able to accommodate my move date. So far so good. I paid the $20 deposit. The day of the move went well. The 2 guys were good. We tip them and I gave them the check for the fee. Later on I realized that I did not deduct the initial $20. So I contacted Robin and his answer was that he though the $20 was a tip so he couldn't give me back the $20. I was stunned one because you don't just assume that I am giving an xtra tip and 2 before you do give the money to the guys he should have confirmed with me. Anyway, until now I have yet received my money back and his excuse is that he already gave the money to the worker. These guys work for him so he should be able to get the money back. Sounds like a crook to me. This is not how you run a business. This man is dishonest and I do not recommend this company.

DC Top Choice Movers's reply

This lady would want me to take back from her team what they appropriately thought was tip? How awful. I actually offered to split the difference with her and give her $10 back and the guys could keep tip. I have our email thread to prove this as well. So this lady does not tip, and then lies as you can see by email thread I offered the $10 before she left this review. You do as many moves as us you sadly deal with some mean dishonest people :(

Thumbtack Customer

Jul 27, 2015

From Google

We had never heard of the practice of hiring moving labor to load and unload a rental truck for a move, until our recent relocation. Based on reviews and pricing, we chose DC Top Choice Movers, and are very glad we did. They made our move a very positive and painless experience.After some informative exchanges with the owner, Robin, we went with his suggestion of a four-man crew for two hours to load our rental truck (we had already done all the packing), which worked perfectly, especially given that we were on a tight deadline to get the truck returned on time. His men were on time, professional, courteous, and hard-working. Not only were they able to easily handle the usual items like boxes, storage tubs, furniture and mattresses, etc., but they also did a great job with odd and heavy items like our treadmill.They completed the job in exactly two hours and packed the truck so well that there was room to spare. Furthermore, they caused no damage to the house we are leaving. Since we moved out of town, we hired a different crew to load into our new home. After unpacking at the other end, we found no damage to our belongings whatsoever, which is partly a testament to our packing skills and the second crew, but also to the care Robin's crew took when loading the truck.Be aware that Robin prefers communication by e-mail and not by phone. We were a little concerned about this at first, but we always received timely and informative responses and were very satisfied with the results.For making one of life's least favorite days an effortless and easy time for us, we highly recommend DC Top Choice Movers.

Ashley H.

Feb 28, 2016

My fiancé and I used this service to move apartments in Alexandria. He and his friend had used the service before and had a perfectly pleasant experience. The same was not true this time around. The packing team was one man short so we had one guy show up to pack up 5 rooms; he spent 5 out of 6 hours just packing up the kitchen! JUST THE KITCHEN! We had to call a friend to come over to help us pack up the other rooms before the movers arrived! The movers got there on time but did an unimpressive job loading the truck (kept missing items that we had to point out were supposed to be loaded). Our new place was about 3 miles from the old place, and within that 3 miles they managed to damage 5 pieces of furniture. Our end table was scratched, our book shelf broken, the headboard ruined and the couch messed up. The movers didn't take an inventory or do a pre-inspection of anything, and then Robin exhibited an attitude over the phone when we called to complain. I used to be in the military and have experienced many different moves over the years; this was the worst moving experience I have ever had.

DC Top Choice Movers's reply

These customers had a first rate packer. Yes his partner got sick so I sent him early and for 6 hours instead of 3 so same price but twice as much time as only 1 packer. Did anything in the kitchen break? No. It is by far the most time consuming room as every dish has to be wrapped. As far as damage we pointed out so much damage and scratches to them prior to moving. Is it possible we added to the scratches? I don't know the guys did not think so but it is possible so I gave them discount on their move even though again furniture was very damaged and scratched from previous wear and tear. Customers complaints were heard and discount was given. This lady exaggerates which is not fair, and she was dealt with fairly and compensated.

Thumbtack Customer

Apr 9, 2016

From Google

My fianc and I used this service to move apartments in Alexandria. He and his friend had used the service before and had a perfectly pleasant experience. The same was not true this time around. The packing team was one man short so we had just one guy show up to pack up 5 rooms; he spent 5 out of 6 hours just packing up the kitchen! JUST THE KITCHEN! We had to call two to come over to help us pack up the other rooms before the movers arrived! The movers got there on time but did an unimpressive job loading the truck (kept missing items that we had to point out were supposed to be loaded, did not wrap furniture in blankets, didn't perform an inventory). Our new place was about 3 miles from the old place, and within that 3 miles they managed to damage 5 pieces of furniture. Our end table was scratched, our book shelf and headboard broken, and the couch ruined. Robin exhibited an attitude over the phone when we called to complain about our service and reconcile the bill. I used to be in the military and have experienced many different moves over the years; this was the worst moving experience I have ever had!

DC Top Choice Movers's reply

These customers had a first rate packer. Yes his partner got sick so I sent him early and for 6 hours instead of 3, so same price but twice as much time as only 1 packer. Did anything in the kitchen break? No. It is by far the most time consuming room as every dish has to be wrapped. Yes this customer boxed up some books to save themselves money while our skilled packer wrapped wine glasses, dishes etc to ensure zero breakage. As far as damage we pointed out so much damage and scratches to them prior to moving their items. Is it possible we added to the scratches? I don't know the guys did not think so but it is possible so I gave them discount on their move even though again their furniture was very damaged and scratched from previous wear and tear. Customers complaints were heard and discount was given. This lady exaggerates which is not fair, yet she was dealt with fairly and compensated. It takes a very unethical person to take compensation for something that wasn't even our fault then come back and try and double dip and get more out of it and then leave untrue hateful comments. We don't give in to blackmail, what we do is provide the best quality moving services at great rates. Luckily we have been around long enough that a few bad apples can't ruin our reputation as honest professional movers.

Credentials

Background Check

Robert Whipple

FAQs

What advice would you give a customer looking to hire a provider in your area of work?
Get everything in writing (e-mail is fine). DC Top Choice Mover's business model is to provide quality and value and hope our customers will provide us with referrals, repeat business, and take care of their crew. Many companies have ways to add on charges if you don't get them to spell everything out. Also the bigger the company doesn't necessarily mean the movers you get will be pros. Hire us and you will have a great experience!

DC Top Choice Movers

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