NOVA Ponds

15 photos

Customers rated this pro highly for work quality, professionalism, and value.

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Jeff H.

4 weeks ago

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Hired on Thumbtack

Hired on Thumbtack

They were very punctual and did a good job. May hire them again to make some changes to the fountain this fall.

Details: Outdoors • Fountain • Water is dirty/has algae • No repairs needed only maintenance

Water Feature Repair and Maintenance

Thumbtack Customer

May 9, 2022

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From Google

From Google

I highly recommend Northern Virginia Ponds for troubleshooting, repairs and seasonal maintenance. They did a great job on my pond and waterfalls. They repositioned fallen rocks in a pleasing and stable order, improved the flow of the waterfalls, and checked pump functioning. They were totally professional and reliable and the price was fair. I'll use them again!

Mrs W.

May 9, 2022

Northern Virginia Ponds did a super job on my pond and waterfalls. They repositioned fallen rocks in a pleasing pattern, adjusted and improved the flow of the upper waterfall, moved underwater lights to better spots, and checked the pump. They were totally reliable and thorough, and charged a reasonable fee that didn't exceed the estimate. Highly recommended for troubleshooting, repairs and seasonable maintenance.

Thumbtack Customer

May 23, 2022

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From Google

From Google

The did a great job in less time than I thought it would take, and at a very reasonable price

FAQs

• What should the customer know about your pricing (e.g., discounts, fees)?

  We have a very honest pricing system. When we give an estimate, it is genuinely the price that we expect the project to cost. We find a price that will be both fair to the client and to us. We do not add extra costs without permission from the client.

• What is your typical process for working with a new customer?

  When the client contacts us, we respond as quickly as possible. We will ask a few questions and schedule an estimate at whatever time is the most convenient for the client. In person, we will assess the project, ask more questions about the job, and answer any questions that the client has. Within 1-2 business days of meeting, we will send an estimate to the client. If the client accepts the estimate, we will start working when it is convenient for the client.

• How did you get started doing this type of work?

  We started out because we wanted our own backyard pond. After researching the building process, designing a pond, and installing it, we realized that a pond service would be fun and it would provide a valuable service to our community.