Pro Sky AC&HEATING

The ProSky technician did an excellent job -- scheduled maintenance on the heat pump at my rental property. The fee was very reasonable and the customer service was excellent. The technician didn't do a rush job to go to the next. He took the time needed for the job at hand and suggested something extra which I was happy to take care of while he was there. I told him that I would schedule another service call for my residence as well. Highly recommended.

Wow, what a great experience I just had with Pro Sky! Our heat pump went out during an impending snowstorm. Two companies on Thumbtack were quick to respond. Pro Sky got the nod because they could dispatch a technician immediately. It mattered when our house was getting so cold so fast. It also helped that Frank explained clearly his company’s approach in his initial response. As soon as I confirmed the appointment with Frank, I received a text giving an ETA for technician William to come by. Oh, another thing I like about Pro Sky is they use the Housecall Pro platform to send me appointment info, estimates, and receipts. All was super clear and the platform was so convenient. Back to William, he arrived promptly wearing a mask and minding his distance. He listened patiently to the long history of issues we’ve had with our Carrier Infinity thermostat before setting out to run the diagnostic tests on our heat pump. The tests confirmed the system was in good shape, the problem was with the thermostat. William took the time to explain our options for a thermostat replacement, and addressed all of our questions and concerns without trying to sell us any particular product (or service for that matter). That is how you earn trust and respect from your potential (and repeated) customers. We would like to rewire our full system to use a third-party thermostat, and we will request William for the job. Thanks Pro Sky!

Pro Sky did a wonderful job working on my HVAC. The team was responsive, professional, and all around great service. I would recommend them to anyone! Thanks guys!

Got a same day appointment using Thumbtack. Technician was extremely knowledgeable and professional. He was able to diagnose my issue with my whole house humidifier, worked with customer service of the humidifier maker to solve the problem on the spot. I have gladly signed up a one year maintenance contract. Thank you Sky AC.

Excellent work. William was professional and had us fixed up in no time! I’d use them again and highly recommend them!