- What should the customer know about your pricing (e.g., discounts, fees)?
At the K&M law firm, we have a very dynamic and flexible pricing structure that varies based on the type of legal services, the complexity of a matter, and whether a client has worked with our firm in the past. But most of all, we are here to work with you to fit your budget and your needs. Consultations are always free, and we work hard to not only bring you customer satisfaction and results, but provide such a positive experience that you refer us to others.
- What is your typical process for working with a new customer?
Once you, as a prospective client reach out to us regarding a legal matter, our intake team typically contacts you within one to two business days to find out the facts of the case. Soon thereafter, an attorney will either schedule a phone consultation and/or in-person meeting to discuss legal strategies and potential costs. From there, if both sides deem each other as a good fit, a representation agreement is signed, and we're on our way to tackling the legal issues that led you to us.
- What education and/or training do you have that relates to your work?
Each of our staff members have graduated from law school and possess various undergraduate backgrounds including: government, international politics, business administration, finance, and engineering. Members of our staff have also owned their own businesses prior to becoming lawyers including entities in information technology, healthcare, real estate, construction, sports, and retail. Additionally, we've had staff members that were former patent examiners and senior management supervisors at the United States Patent and Trademark Office (USPTO). We are a staff that are not your typical lawyers who just have knowledge of legal matters. Instead, because of our experience in technical, business, governmental, and real-world issues, it gives us a step-up over our competition.