FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
$50 for diagnosis and options....Deducted from price if repairs only required one trip $50/hr...2 hour minimum for repairs Installations and repairs requiring more than one trip by estimate/quote
- What is your typical process for working with a new customer?
A short interview to understand their needs, discussion about possible problems and costs. New customers are to pay on day of service
- What education and/or training do you have that relates to your work?
Yes, at least once a year, formally. Daily online.