Passion4Technology

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Introduction: What stands out is my thorough support and service. I enjoy helping people be productive in their business.

Overview

Hired 37 times

Background checked

1 employee

21 years in business

Payment methods

This pro accepts payments via Cash, Check, PayPal, Square cash app, and Zelle.

Featured Projects

4 photos

Reviews

Customers rated this pro highly for professionalism, work quality, and responsiveness.

Excellent 4.9

23 reviews

5

91%

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5%

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4%

2

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Read reviews that mention:

Kerry B.

Sep 24, 2022

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Hired on Thumbtack

Robert methodically diagnosed issues why printer not printing, identifying two error messages and steps to fix and get printer again printing from printer's control panel and then from computer applications such as Word and Email, also ensuring that printer scan functioned properly, along the way explaining what he was doing and why. Top notch professional!

Details: Desktop printer • HP

Passion4Technology's reply

Thank you Sir. 🙂

Printer and Copier Repair

Julian R.

Dec 9, 2020

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Hired on Thumbtack

Mr. Mason showed up a few minutes early for our appointment which was fine. He was masked which was good. He was able to diagnose the problem and change the settings in my printer to restore the fax function. He tested it later and it proved to be 100% successful. I highly recommend him!

Details: Desktop printer • Canon

Passion4Technology's reply

Thank you. 😊

Printer and Copier Repair

Sherwood H.

Aug 22, 2020

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Hired on Thumbtack

Efficient, personal, professional and extremely accommodating. . Called to confirm before coming and arrived early after I agreed to it. Completed the repair in short order. Will be my first call in the future.

Details: Commercial copier • Canon

Passion4Technology's reply

Thank you, Sherwood. 🙂

Printer and Copier Repair

Maris A.

Sep 4, 2019

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Hired on Thumbtack

Robert was a pleasure to work with - very efficient and responsive. Our printers are all set!! Will definitely contact when we need service again and also recommend him!

Details: Desktop printer • HP

Passion4Technology's reply

Thank you 🙂

Printer and Copier Repair

Richard G.

Aug 20, 2019

·

Hired on Thumbtack

Robert is an experienced printer tech. He completely disassembled my laser printer and performed diagnostics. I ultimately decided not to have it repaired due to its age and lack of parts.

Details: Desktop printer • HP

Passion4Technology's reply

Thank you. 🙂

Printer and Copier Repair

Credentials

Background Check

Robert E Mason

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
80.00 min charge for Standalone Inkjet Desktop printers. 100.00 min charge for MFD Inkjet Printers (Fax, Copy,Scan,Print).120.00 min charge for Laser Desktop and Commercial floor model MFD Printers (Fax, Copy,Scan,Print) . Travel charge of $20.00 per every 20 miles over from company location( Lorton, Va), 20.00 will be added to the total charges.
What is your typical process for working with a new customer?
Id like to do a free consultation over the phone on what is needed to complete the job smoothly and effectively.
What education and/or training do you have that relates to your work?
Technical School Licensed, Job Market on the job training and in-house Licensed and College Core training in Electronics Engineering.