FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Beacon Home Services offers upfront, transparent pricing with a standard service fee (waived with completed work), free estimates on select services, and access to seasonal/monthly discounts and financing options.
- What is your typical process for working with a new customer?
Our process is simple and customer-focused: once you contact us, we schedule a convenient appointment, a licensed technician evaluates the issue, reviews your options and pricing upfront, completes the work upon approval, and ensures everything is done safely and to your satisfaction before leaving.
- What education and/or training do you have that relates to your work?
Our company is fully licensed, professionally trained, and continuously educated through ongoing certifications, hands-on training, and industry best practices to stay up to date on the latest plumbing and electrical standards.