FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing is determined by the capacity of the device and the failure that it is experiencing
- What is your typical process for working with a new customer?
Recovery Process: Step 1.) Free Standard Diagnostic Report in 1-2 business days Step 2.) Upon approval we will begin the data recovery process Step 3.) List of recovered data will be provided to you upon completion of recovery. We have a strict No Data No Charge Policy!
- What education and/or training do you have that relates to your work?
• IACRB Certified Data Recovery Technicians • ISO 9001:2008 Certified • SOC 2 Type ll Secure Lab • ISO 5 Class 100 Certified Cleanroom • Certified Mac Technician • GSA Approved Contractor • BBB Accredited Business A+ • 5 Star Dun & Bradstreet Verified Data Recovery • PCI Security Standards • Approved by all leading manufacturers