Custom Home Improvement & Repairs of Hampton Roads

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Introduction

We are a master elite contractor in all roofing, siding, trim and windows. We are certified through GAF for roofing, Mastic for trim and siding and ProVia for Windows. We offer many different financing programs to all of our clients. All of our work and material come with a lifetime warranty. We also welcome all homeowners to come see our showroom where you can touch and feel all the products we offer. Limited time offer of 20% off Roof Replacement! We enjoy helping all of our homeowners anyway we can. From doing an outstanding job to top notch financing options. To make there home improvement projects very easy and affordable with an outstanding final job!

Overview

Hired 1 time

Serves Midlothian, VA

Background checked

License verified

24 employees

21 years in business

Business hours

Sun9:00 am - 7:00 pmMon9:00 pm - 7:00 pm

Payment methods

This pro accepts payments via Cash, Check, and Credit card.

Social media

Facebook

Specialties

New roof type

Reviews

Customers rated this pro highly for responsiveness, and punctuality.

Exceptional 5.0

57 reviews

5

98%

4

2%

3

0%

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Read reviews that mention:

Past Customer

Jan 29, 2025

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From Google

I appreciate Bill coming out to Amelia, VA and going over their roofing system. Simple approach, not overly priced and able to take a yes or no response.

Custom Home Improvement & Repairs of Hampton Roads's reply

Thank you for your feedback! We’re glad to hear that Bill provided a straightforward and informative experience while going over our roofing system. We believe in keeping things simple, transparent, and pressure-free, so it’s great to know that approach resonated with you. We truly appreciate your time and consideration—if you ever need anything in the future, we’re here to help!

Past Customer

Nov 13, 2024

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From Google

My wife and I are super satisfied with Kim's installation of siding. He did a wonderful job. He is a pro. Mike stopped by and took some pictures.

Custom Home Improvement & Repairs of Hampton Roads's reply

Thank you for the wonderful review. Your home looks amazing and we truly appreciate your business and will definitely share your review with Kim and our team. Welcome to the CHI family!!

Past Customer

Oct 28, 2024

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From Google

I met with Dakota about getting my roof done, very knowledgeable, Billy came out making this process easy also knowledgeable. Gave me an awesome price quote. Im getting my roof done. Pics to come later

Custom Home Improvement & Repairs of Hampton Roads's reply

Thank you for the great review. We truly appreciate your trust in our company and will share your review with our team. Welcome to the CHI family.

Past Customer

Jan 29, 2025

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From Google

Bill came out to our house and was super informative and went over everything that we wanted and worked with us to make sure we were happy!

Custom Home Improvement & Repairs of Hampton Roads's reply

Thank you for your kind words! We’re so glad to hear that Bill took the time to go over everything with you and made sure you were completely satisfied. Providing informative and personalized service is what we strive for! We truly appreciate your trust in us, and if you ever need anything in the future, we’re here to help. Thanks again!

Past Customer

Jan 24, 2025

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From Google

Francisco and Neil did an awesome job on roof and siding!!! Very much satisfied with service!!!

Custom Home Improvement & Repairs of Hampton Roads's reply

Thank you for your wonderful feedback! We’re thrilled to hear that Francisco and Neil did an awesome job on your roof and siding. Your satisfaction means everything to us! If you ever need anything in the future, we’re always here to help. Thanks again for choosing Custom Home Improvements!

Credentials

License

License Type: HIC – Contractor – Home Improvement (VA)

License verified on 3/6/2025

Background Check

John Ledgerwood

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Price depends on products, warranty and size of roof on the home.
What is your typical process for working with a new customer?
We set an appointment, come out and take all the measurements, show homeowners GAF shingles and underlayment, etc. , let them pick what they like and give them an exact price quote.
What education and/or training do you have that relates to your work?
We are GAF Master Elite (roofing) We are Mastic Elite (siding, trim, gutters) We are ProVia Preferred Installer (Windows & Doors) Class A contractor with an HIC and BLD