One of the two ceiling lamps in my kitchen hadn't worked since I bought a while back. It was time. I wanted to preserve the fixture if possible. Richie got back to me right away and kept in touch regularly throughout the project. He came quickly to fix the fixture during evening hours which I appreciated, so I didn't have to take off work. When he had to get parts, he came right back the next day and fixed the ceiling light. It was only two days from the time I posted my project to when the project was completed. Richie is professional, knowledgable, and efficient. He did a great job.