FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer Down-to-the-penny quotes so that you know exactly what you'll be paying. We also have payment options available.
- What is your typical process for working with a new customer?
At your Free In-Home Consultation, your Design Associate will bring our Mobile Flooring Showroom® full of thousands of samples so that you can see, touch, and feel them right in the comfort of your own home. We offer on the spot and Down-to-the-penny-quotes during your consult.
- What education and/or training do you have that relates to your work?
Floor Coverings International® owners spend countless hours training both online and in person learning the ins and outs of not only the best installation practices but also about the products that we install. From meeting with manufacturers to learn how the product made to the testing the product ourselves, we strive to stay at the very top of our game when it comes to flooring.