FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Honest Services. Affordable Rates. At Aire Serv®, we know that our customers want to be in the loop when it comes to the cost of our services. That is why we offer upfront, honest pricing so that you know exactly what you are paying for when you call on our air conditioning and heating experts. We never keep you in the dark, ensuring you have peace of mind and confidence in the air conditioning and heating services we perform. When you call us, you won’t ever have to wonder how much it will cost, how long it will take to get the job done, or what your money is going towards because we price by the job, not the hour.
- What is your typical process for working with a new customer?
We Fix It Right, Or It’s Free! Trusting your home air conditioning or heating system to a technician is a big step. We get that. More importantly, trusting that technician to get the job done right can be stressful—which is why we take the stress out of your heating and cooling repairs and maintenance by offering our Fixed Right Promise! At Aire Serv®, we want our customers to always feel confident when they call on us. We make it easy and simple for them by providing our Fixed Right Promise. If we don’t fix it right the first time, it’s free. We always go the extra mile to make sure our clients are 100% satisfied with our services. This is just one of the many ways that Aire Serv truly stands out from the competition.
- What education and/or training do you have that relates to your work?
Expert Service Professionals AC & Heating Company that Cares About Quality Your air conditioning and heating systems won’t fix themselves—that’s why our expert service professionals are here to get the job done. We don’t employ just any technicians. We hire AC / heating professionals that are continuously trained on the latest technologies, systems, and biggest brands, ensuring we are equipped to fix the problem correctly and efficiently. What can you expect from our technicians? *Friendly, respectful service *Uniformed appearance and no mess left behind *Service tailored to your unique situation *Professionalism rooted in the Aire Serv® name *24 / 7 availability for your emergency needs By choosing Aire Serv, you are choosing qualified professionals who are leading the way in the AC and heating industry. Our licensed air conditioning and heating experts know how to perform all types of AC and heating maintenance and repairs and guarantee their service.