FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We perform FREE estimates on all jobs. For house rekeys: Service Call: $85.00 Rekeying (per keyhole): $45.00
- What is your typical process for working with a new customer?
At MD Lock Doc, we start by listening to your needs. Whether you reach out through Thumbtack, phone, or email, we’ll gather the necessary details about the service you’re requesting—whether it’s a lock rekey, installation, repair, or security upgrade. From there, we provide a clear, FREE estimate and walk you through the next steps. Once approved, we schedule a convenient time for service. Our licensed technicians arrive on time, complete the job efficiently, and ensure everything meets your expectations before wrapping up. Communication and customer satisfaction are always our top priorities.