Done Rite Service LLC

13 photos

Customers rated this pro highly for responsiveness, professionalism, and work quality.

Read reviews that mention:

• issue・9

• plumbing・8

• fix・7

• price・7

• water・4

• repair・4

• leak・3

• problem・3

• pipe・2

• sink・2

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Erik T.

May 26, 2022

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Hired on Thumbtack

Hired on Thumbtack

We had to have a new toilet flange (and connecting pvc pipe) installed and a toilet remounted properly after a poor toilet install by another company. Edgardo was super knowledgeable, professional and did excellent work for a fair price. I would absolutely recommend and will use again.

Details: Yes, repair is urgent • No, the building is not currently flooded • Other pipe issue • Sink • Part of a larger issue with the plumbing system • Townhouse

Done Rite Service LLC's reply

Thank you so much for taking the time to provide us with this wonderful feedback about Edgardo! He has been a great asset to our company and we are beyond happy he leaves every customer with a wonderful experience. If there is anything we can help with in the future, feel free to reach out to us. It was a pleasure doing work for you!

Plumbing Pipe Repair

Ugo E.

May 22, 2022

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Hired on Thumbtack

Hired on Thumbtack

Had our Sunk Pump changed by Willis and it was A1 service. He even checked out other plumbing items in our house for free to let us know what was in good standing vs what would need to be changed probably sooner or later. Plus he gave me maintenance tips for the house. Their pricing was fair but WORTH it. Once you call them you will understand why they choose the name Done Rite!

Details: Replacement; there is an existing toilet (which needs to be replaced). • 4 toilets

Done Rite Service LLC's reply

A1 service is our goal. Thank you so much for taking your time to write this great review. Willis is a wonderful asset to this company. We are so pleased that we he was able to get your service done in a timely and professional manner. Thank you again and have a wonderful day.

Toilet Installation or Replacement

Mike G.

Jan 6, 2022

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Hired on Thumbtack

Hired on Thumbtack

Really happy with the work they did. Another company was trying to up charge me for unnecessary parts and labor, but Done Rite came in and was completely honest about what was needed. I really appreciate their honesty and their pricing was very fair, so I'll be using them moving forward with any plumbing work I need.

Details: Other pipe installation needs • Other plumbing installation or replacement • Municipal water (most common) • House

Done Rite Service LLC's reply

Thank you so much for taking time out to give us a great review. We pride ourselves on excellent workmanship and honest prices. We value your business and are thankful to have you a part of the Done Rite family.

Plumbing Pipe Installation or Replacement

Rogelio R.

Dec 8, 2021

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Hired on Thumbtack

Hired on Thumbtack

Professional team that provided the necessary details to make inform decisions. Quality repairs with recommendations on other home preventive care needs.

Details: 0 sinks • One handle controls both hot and cold water • 1 faucet • A month ago or longer

Done Rite Service LLC's reply

Thank you for taking the time to give a us great review. We look forward to working with you on any future projects or services.

Sink or Faucet Repair

Patrick H.

Oct 17, 2021

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Hired on Thumbtack

Hired on Thumbtack

Willis was more than helpful in assisting a replacement valve for my shower. Have used another much larger plumbing company in the area prior, but after working with Willis, we will continue to use him and Done Rite going forward.

Details: 1 shower or bathtub • Combination shower and bathtub • House

Done Rite Service LLC's reply

Thank you for the awesome review! We're glad you were able to take advantage of our quick and affordable service! We look forward to working with you for any future needs.

Shower and Bathtub Repair

FAQs

• What should the customer know about your pricing (e.g., discounts, fees)?

  We set out prices below Virginia standard to try to best fit our customers budgets! We also offer Military and Senior citizen discounts!

• What is your typical process for working with a new customer?

  When you call Done Rite Service, you'll be treated with respect and spoken to pleasantly. You will be greeted and listened to and offered a free in home estimate. We offer on site estimates to ensure we are providing our customers with the most complete and accurate estimate possible, rather than an online guess. From there, our estimates are no obligation and no hidden or surprise fees. We are in full communication with our customers and will only do work that is approved. We stand behind our work so you can rest assured knowing that your plumbing needs will be fixed when you call us.

• What advice would you give a customer looking to hire a provider in your area of work?

  Choosing a plumber can be hard, the best advise we recommend when making your selection is to call and talk to a person from the company. Expect the right company to listen to you and speak kindly to you. This will show that the company values customer service and ultimately values their customers.