M&J services

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Introduction

My focus is to insure my customers are comfortable year long, we strive on quality work, and equipment, we work around the clock 7 days a week to insure your comfortable in the heat and in the freezing weather.

Overview

Hired 80 times

Background checked

5 employees

13 years in business

Business hours

Sun12:00 am - 11:59 pmMon12:00 am - 11:59 pm

Payment methods

This pro accepts payments via Cash, Check, Credit card, and Square cash app.

Reviews

Customers rated this pro highly for responsiveness, work quality, and professionalism.

Great 4.8

64 reviews

5

89%

4

6%

3

0%

2

2%

1

3%

Read reviews that mention:

Melinda L.

Aug 3, 2019

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Hired on Thumbtack

Details: Routine Maintenance • Only warm air is blowing from the vents • Attic • Outside • House

M&J services's reply

Central Air Conditioning Repair or Maintenance

Otis H.

May 15, 2019

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Hired on Thumbtack

Details: Repair • Only warm air is blowing from the vents • Attic • Outside • House

M&J services's reply

Central Air Conditioning Repair or Maintenance

Tammy D.

May 6, 2019

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Hired on Thumbtack

Knowing nothing about HVAC, I read a lot of reviews before deciding to contact M&J Services. I wanted a contractor whom I could trust. Mike was super responsive, was willing to accommodate our schedule (out-of-town owners), and was prompt to arrive for our appointment. Mike and Jacob troubleshot our system, were quick to diagnose a blown capacitor as the culprit. This was the second blown capacitor and the third HVAC contractor to service our heat pump in 2 years. The first two contractors did not provide a reliable and sensible solution despite being expensive (hence trust issues). As soon as Mike explained why our capacitor kept burning out, we agreed it was time to replace our old heat pump. On installation day, I received a text bright and early from Mike saying they were on their way. They started at 8am and was not done until after 5:00pm. Mike had to run out a few times, but Jacob stayed at our job site the entire day. Jacob is so hard-working. Our attic must have been very hot that day, he was drenched after a couple of hours. Jacob and Mike were very respectful of us and of our house the entire time. Drop cloths were laid out, shoe booties were worn, they even asked for permission before using our bathroom. At the end, we had a brand new working heat pump and air handling unit. Cold air was blowing out of the vents again. Pure joy! Mike and Jacob stayed to make sure the house cooled down sufficiently before calling it a day. Later that evening we noticed a minor damage in the ceiling below the attic where M&J were working. I took a photo and texted them the next day. Mike responded right away asking when we’d be in town next so they could come take a look. No skirting the issue. I was impressed! A cause for the ceiling damage still needs to be determined. I can give an update to this review when that happens, but for now, I wholeheartedly recommend M&J Services, and will definitely use them again for our HVAC needs. Integrity and honesty, this company has got both. I wish Mike and Jacob much success in their future endeavors.

Details: Repair • Only warm air is blowing from the vents • A month ago or longer • Electric (most common) • Attic • Outside • Townhouse

M&J services's reply

Central Air Conditioning Repair or Maintenance

Hannah C.

May 1, 2021

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Hired on Thumbtack

Everything about our experience with M&J Services was remarkable. From the responsiveness of the person who was helping us schedule a good day and time (which was within 24 hours of when I contacted them, literally had help the next day) to the interaction with the hvac mechanic/technician. They were very helpful, polite, informative, personable, and reasonable. We will be calling them again for our next needed service! Thank you so much M&J!

Details: Repair • The power is on, but the fan won't run • Outside • Outside • House

Central Air Conditioning Repair or Maintenance

Summer O.

Apr 17, 2020

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Hired on Thumbtack

Tray was wonderful! I can always count on him to use his expert knowledge to figure out the problem. I will continue to use M&J Services as long as Tray is available there!

Details: Repair • Closet • Ground floor • House

Central Air Conditioning Repair or Maintenance

Credentials

Background Check

Michael Roberson

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
We do charge a service call fee to troubleshoot there system. We do provide a free estimate on replacement of there outdated system.
What is your typical process for working with a new customer?
My process for new customers is the same as existing customers I treat there home as if it was mine,
What education and/or training do you have that relates to your work?
I have 17 years of hvac experience in installing and service work, I’ve graduated from tcc in 2003

M&J services

FAQs

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