Bugs & Turf 4 Less Services, Inc.
Termite treatment failed within three years. Now won't honor warranty because they lost their license to work in NC.May 6, 2015Ronald K.'s reply
Unfortunately, I was short one credit for rectification (sitting in class for a day) for the state to issue my license & to continue to do termite work in N.C. area. So, we did mail out a letter to all of our current active termite customer (at that time) in N.C. explaining that as of July 1st 2014 we will no longer provide service to N.C. and if you had any questions please call or e-mail me. Which a few did e-mail me & this customer that wrote this review also contacted me directly by phone on the day he received the letter. Back in June 2014 and explained to him what had happen but I did talked with the state & that they would give me till Dec 31st 2014 to retake a test in Raleigh N.C. and reactive my licenses, but I cannot do any work in N.C. till I did that, if I decided to keep my licenses to work in N.C. So, after reviewing everything I decided not to renewal my licenses, since I only had 8 customers in N.C. and majority of my work is in Va. (I drive from Va Beach Va to service Naggs Head,Moyock & Elizabeth City for a long time.) Since I was not renewing my licenses all termite service warranties expired July 1st 2014. He just called me this past week wanted me to service his home, I informed this customer that I can not service him, since I am no longer licenses & not servicing/working in N.C. Then he decided to call our insurance company directly to "put in a claim" for a treatment. Well, lets say the agent pretty much informed the home owner the same thing I already explained. Then he decided to post this review with these remarks directly to me "Hi Ronald,Hh just left you a review:" What the owner did not mention was that he was on a termite monitoring/bait system that has be maintain regularly (at least every 3 months) On another note Todd P. left a review on this site as well back on May 16 2011, which was also one of our N.C. customers, which contacted me as well and explained everything to him, he understood completely.
On time, professional, outstanding job! Highly recommend.Nov 11, 2014Verified