FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
A Non-Refundable Retainer Fee of 40% of total services before taxes is required at time of booking. Retainers may not be refunded under any circumstance but may be credited for future services if any cancellations. Retainer can be transferred to another booking if cancellation is 48 hrs of booking. If booking is cancelled within 48hrs, retainer is FORFEITED & NON-TRANSFERABLE. A credit card is required to book. Full payment is required for bookings within 24 hours of selected booking time. Should a client want to request a time earlier that 9 am, an additional $25 convenience fee is added. Travel is calculated @ $0.62/mile. First 10 miles included. For destination weddings/events, all accommodations for every artist/stylist needed to accommodate the wedding/event party would be the responsibility of the booking party.
- What is your typical process for working with a new customer?
The artist & client will discuss desired look & establish price of services. The artist will send an invoice to the email given during the conversation. Retainers must be processed through the invoice received & remainders can be processed through the invoice or be paid in cash at the appointment. Please note change may not be available so please have exact cash if paying remainder in cash.
- What education and/or training do you have that relates to your work?
I attended the Makeup School by Sarah Rillon in Virginia Beach.