FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Five Star Bath Solutions is a customer focused company that helps people gain the greatest value for their money. We have on-line discounts that can be applied to the overall project price, as well as potential other savings, that you may discuss with the Consultant. We provide to you a price at the time of our in-home visit with you and look forward to discussing project options that best meet your needs and desires.
- What is your typical process for working with a new customer?
We listen, a lot! This way we better understand what you are trying to do so we can meet your expectations. Once we understand what it is that you are looking to do, we provide to you a price to accomplish this work. Typically, our work is completed in 1-2 days. Once we have a signed contract, the next step is to schedule a quick meeting time for us to come back to take a few pictures, measure the area and schedule an install date that works best for you, based on material shipping and availability.
- What education and/or training do you have that relates to your work?
I have over 30 years of corporate business experience and a Masters degree. However, more importantly, I have residential and commercial plumbing experience as well as a modular construction background. The most useful training and experience that I have is my ability to listen to customers as they share their project needs and then to work with them to create a solution that not only meets their needs, but also exceeds their expectations.