FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Electrical and HVAC service calls are a little different so we bill differently for each one. HVAC service calls are a flat rate of $99. Once we find the issue we will give you a price for repair and if you accept the $99 is then waived. For electrical and small jobs we bill at $165 for the first hour then $100 per hour after that plus any material we may use. If we get to a job and see that it will or may be extensive before we start working on it we inform you of what needs done and give you a quote. We will never blindside you with a huge bill. If we find other issues that may need to be addressed we will definitely bring it to your attention but our service technicians NEVER try to hard sell anything. We always try and work with the customers for the smartest solutions without cutting corners. If its an estimate the customer wants we do free estimates. If its a very small job we will do our best to give that over the phone. If its more extensive we will come look at the job.
- What is your typical process for working with a new customer?
You can call or message us then we will reply or call you and talk about your needs. If its a service type of call we will schedule a time for an technician to take of your needs or we will come and take a look and give you a quote if its a larger job.
- What education and/or training do you have that relates to your work?
We are a class A contractor fully licensed, insured and bonded for Electrical, HVAC and Alternative Energy (Solar). We have Master, Journeyman level tradesman and also apprentices.