I had been procrastinating on filing for bankruptcy for a long time. I have used Thumbtack before and decided to try it again. Ashley was super fast with a response and we e-mailed back and forth almost immediately. She told me to let her know if she could match other quotes I received, and was very clear on the benefits of using Start Fresh Northwest. She quoted me a great price that included a partial payment to the court, which made the payment process easier. I felt great about our interactions so I chose her company. I met with her partner Delaina, and she met me at my neighborhood Starbucks twice, once to go over the contract and the 2nd time to do the actual paper work. They are both super flexible and would have done most everything over phone and fax if that is what I wanted. The process was emotional for me, and both Ashley and Delaina were awesome. They responded to my phone calls, e-mails and texts immediately, and made me feel better when I had concerns when other people, not bankruptcy attorneys offered their 2 cents about filing for bankruptcy. We are almost done, with a hearing coming up and I'm relieved it's almost over. I am all about customer service and Fresh Start Northwest totally gets it! It has also been nice working with a company run by women. Lawyers can be intimidating and I often felt like I was talking to a friend when voicing concerns. I never felt like any question was to small or stupid to ask. Use them! You won't regret it!