What should the customer know about your pricing (e.g., discounts, fees)?
Very simple pricing system for Reputation Marketing. 3 packages to choose from. Any business can afford to start getting feedback.
SEO or search engine optimization packages are straight forward too. Flat setup and monthly rate for any business.
What is your typical process for working with a new customer?
We learn what your goals are for your business online. Then illustrate how our proprietary processes will get you those results.
What education and/or training do you have that relates to your work?
I am a member of a mastermind focused on Reputation Marketing. There are always techniques and new tools for us to use.
I am also a member of a few other programs that focus on the latest tools and techniques for online marketing
How did you get started doing this type of work?
It was a natural progression from building websites to helping folks get those websites to perform.
What types of customers have you worked with?
Set up feedback systems that capture customer input, encourage leaving that review online and using those reviews for social proof that your business is the best at what you do.
Once the reputation is established we begin our proprietary Search Engine Optimization campaign focused on content syndication and social media engagement.
Describe a recent project you are fond of. How long did it take?
I was volunteering at a silent auction and used my phone to post pictures of the winners on the non-profits Facebook page. That created some exciting content for them!
I also am a member of a networking group where I post the photo and details of our weekly speaker to Facebook. Our members share the post to get maximum exposure for the spotlight member.
What advice would you give a customer looking to hire a provider in your area of work?
Watch out for someone who offers a multitude of services. Focus is very important for reputation marketing and SEO ( Search Engine Marketing ).
Stay away from the phone book companies. They are late to the industry.
What questions should customers think through before talking to professionals about their project?
I have been in business for over 10 years. Online marketing is always changing and I work hard to bring the latest reputation marketing ideas to them!