- What should the customer know about your pricing (e.g., discounts, fees)?
All the work I do is custom so there is no set pricing system, like a price list. All projects are priced according to their unique specs.
- What is your typical process for working with a new customer?
I like to have a phone conversation initially to try to gain an understanding of the individual as well as their goals for the project. Then I try to uncover all the pertinent project details so that I may prepare a fair and accurate quote. Once the client has reviewed and approved the quote with all of their questions answered, and paid a deposit, then we can start to work on the project.
- What education and/or training do you have that relates to your work?
I've worked in this line of business for over 10 years so I know most of the ins and outs, where the pitfalls are and how to avoid them.