- What should the customer know about your pricing (e.g., discounts, fees)?
Different types of flooring cost a differently to install.
- What is your typical process for working with a new customer?
I like to meet the customer and understand what they are trying to accomplish with there floor. Customer is spending a lot of money so I always make sure they are happy with what they pick.
- What education and/or training do you have that relates to your work?
I have a project management certification, which helps me manage projects more efficiently.