FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer transparent pricing. With pictures from customers before we take jobs, we are able to offer quotes that you can count on. We also offer discounts for Veterans, Realtors, Seniors, and First-Time Homebuyers. (When disclosed at time of quote.)
- What is your typical process for working with a new customer?
We can provide same-day service. After getting in touch we request pictures of the lock, door, safe, etc. With this imagery and an understanding of what you are looking for we send a quote. After you agree, we are able to schedule a service time and provide the needed service.
- What education and/or training do you have that relates to your work?
We care fully certified by the Lockmasters Security Institute (LSI). This formal credential ensures your commercial and residential electronic security systems are designed, installed, and serviced with master-level proficiency. We are verified members of Safe & Vault Technicians Association (SAVTA) (Member #42685, Logo Registration #SR26975). This gives our team direct access to exclusive safe specialized technical hotlines, blueprints, and advanced diagnostic data to handle even the most complex high-security vaults. We are members of ALOA Security Professionals Association. Aligned with the premier international organization for locksmithing professionals, ensuring our security practices constantly meet modern industry legal, ethical, and technical standards.