FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We provide transparent, upfront pricing — you’ll know the total cost before any work begins. Repairs: Priced per post or board, depending on what needs fixing. No hidden charges. Installations: Priced per linear foot for fences; materials and labor are clearly broken out. Deposits: A 50% deposit is required to secure your project date, balance due upon completion. Discounts: We offer bundle discounts if you combine multiple services (e.g., fence + gate + deck). No surprises: Any additional work or materials needed will be discussed and approved before proceeding. Fees: We do not add unnecessary fees; our pricing is simple and honest.
- What is your typical process for working with a new customer?
Free Consultation: We listen to your needs and inspect your site. Transparent Quote: You’ll get a clear price with no hidden costs. Secure Your Date: 50% deposit locks in your project. Professional Work: Licensed, insured crews arrive on time and get it done right. Final Walkthrough: You approve the work, then pay the balance. Follow-Up: We stand behind our work and handle any issues promptly.
- What education and/or training do you have that relates to your work?
Hands-On Experience: Years of experience managing crews, performing fence installs, repairs, and exterior projects. Crew Oversight & Quality Training: Experienced in training crews to meet high standards of workmanship, safety, and efficiency. Continual Learning: Stay updated on the latest materials, installation techniques, and best practices to ensure long-lasting results.