FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We price fairly and transparently. Our goal is to earn a living—but also to sleep well at night knowing we didn’t take advantage of anyone. We’ll give you a clear breakdown of costs, and again, we always recommend getting multiple quotes to ensure you’re treated fairly.
- What is your typical process for working with a new customer?
We usually start with a phone call or text to understand the issue and provide a ballpark price range. If the customer is comfortable with that, we schedule a free in-person estimate where we can give an accurate quote after seeing the job firsthand.
- What education and/or training do you have that relates to your work?
We hold multiple certifications in water and sewer systems, excavation safety, and competent person training. Plus, we bring over a decade of hands-on experience in outdoor utility work.