FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We are a full service dealer and installer of home standby generators. So, all of our pricing includes permits, gas runs, and electrical required for installation.
- What is your typical process for working with a new customer?
If you are interested in having a home standby generator installed with Washington Generators, we will provide an on site estimate that is tailored to your home and your power needs. If you are needing a home standby generator serviced or repaired, we will ask for the generator serial number and any other error codes in order to best prepare our technician.
- What education and/or training do you have that relates to your work?
All of our technicians are certified through either Generac, Kohler, or both for installation, repair, and service. In addition we provide additional continuing education for all of our electrical apprentices and electrical journeymen.